info@inntier.com

Privacy Policy

Privacy, Shipping, Billing, Return Policy, & Terms of Use

InnTier, Inc. (“Company“, “We” or “Inntier”) is committed to maintaining your trust and confidence, which is why our privacy policy (this “Privacy Policy” or this “Policy”) is intended to protect and secure the personally identifiable information (any information by which you can be identified) you provide to us online.

This Policy describes the types of information we may collect from you or that you may provide when you visit the website https://www.inntier.com/ (our “Website“) and/or Learning Management System (our “LMS”), and other paper and electronic means, as well  as our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Policy applies to information we collect:

  • On this website;
  • On the Learning Management System;
  • In email, text, and other electronic messages between you and this Website and LMS;
  • Through mobile and desktop applications you download from this Website/LMS, which provide dedicated non-browser-based interaction between you and this Website/LMS;
  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy;
  • Offline or through any other means, including on any other website and LMS operated by Company or any third party (including our affiliates and subsidiaries); or
  • Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website/LMS.

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website or LMS. By accessing or using this Website or our LMS, you agree to this Privacy Policy. This Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of our Website or LMS after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of this Website and LMS, including information:

  • Relating to an identified or identifiable individual (the “Data Subject”) who can be identified, directly or indirectly, in particular by reference to an identifier such as, but not limited to, a name, email address, postal address, telephone number or an online identifier (the “Personal Data”); and/or
  • About your internet connection, the equipment you use to access this Website and LMS usage details.

We collect this information, including Personal Data:

  • Directly from you when you provide it to us;
  • Automatically as you navigate through this Website/LMS. Information, including Personal Data, collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies; or
  • From third parties, such as our business partners; and/or
  • From direct or indirect advertising.

Information You Provide to Us. 

The information we collect on or through our Website and LMS may include:

  • Information, including Personal Data, that you provide by filling in forms on our Website or LMS. This includes information and Personal Data provided at the time of registering to use our Website, LMS, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you report a problem with our Website or LMS;
  • Records and copies of your correspondence (including emails and email addresses, text, recorded calls, etc), if you contact us.
  • Details of transactions you carry out through our Website or LMS and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website or LMS; and/or
  • Any other Personal Data, such as: demographics, email address, phone number, name, title, company represented, location, IP address, additional contact information, identification numbers, and any other information provided to InnTier through any means.

(Click Each Icon Below To Review Privacy Policy Specifics)

Sharing of Personal Information

As you navigate through and interact with our Website and LMS, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website and LMS, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website or LMS;
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically is statistical data and may include Personal Data, but information, or we may maintain it or associate it with Personal Data we collect in other ways or receive from third parties. It helps us to improve our Website and LMS to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns;
  • Store information about your preferences, allowing us to customize our Website and LMS according to your individual interests;
  • Market and advertise;
  • Speed up your searches;
  • Recognize you when you return to our Website or LMS.

Children’s Online Privacy

We are concerned about the privacy of young children and do not knowingly collect any personal information from a child under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features, do not make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, gender, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@inntier.com.

We encourage you to become involved with your child’s access to the Internet and to our site in order to ensure that his or her privacy is well protected. To read more about online safety and how to become more involved with your child’s online experience, visit the Federal Trade Commission website. You may also benefit from the information and resources available on Enough.org

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.


ACCOUNT POLICY

Inntier, Inc. reserves the right to de-activate or remove any user accounts without a notice if the user has provided wrong or false information, has violated common Internet policies, or if the account has been terminated or inactive for more than 60 days.

CHANGES TO OUR POLICY

It is our policy to post any changes we make to our privacy policy on this page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

CONTACTING INNTIER, INC

If you have comments or questions about any of our products, services, policies, procedures, or organization, please contact us via email at info@inntier.com during office hours Monday-Friday (8am – 4pm CST).

Data Security & Disclosure of Information

Inntier, Inc. is committed to ensuring the security of your Personal Data. To prevent unauthorized access, maintain data accuracy, and ensure the proper use of information, including Personal Data, we have established and implemented appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. Inntier, Inc. uses Internet Encryption Software, Secure Socket Layer (SSL) Protocol when collecting or transferring sensitive data such as credit card information. Any information you enter is encrypted at your browser, sent over the public Internet in encrypted form, and then de-encrypted at our server. Once we receive your credit card information, it is accessible only to a small number of trusted Inntier, Inc. employees, trusted third-party vendors, and contractors who have been specially trained in processing this information.

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose Personal Data that we collect, or you provide as described in this Policy:

  • To our subsidiaries and affiliates, contractors, third-party vendors, and partner organizations.
  • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep Personal Data confidential and use it only for the purposes for which we disclose it to them.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your Personal Data:

  • To comply with any court order, law, or legal process, including responding to any government or regulatory request.
  • To enforce or apply agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
  • To assist in improving the Website, LMS, and/or marketing and advertising. 

Notwithstanding the foregoing, Inntier, Inc. never sells, rents, leases, or exchanges your personal information with other organizations. Inntier, Inc. assures you that the identity of all who contact us through this Website and LMS will be kept confidential. Inntier, Inc. may occasionally send mailings, text, telephone phone calls, chat, or emails on behalf of other organizations or ministries when their interests align with Inntier, Inc.

In addition, Inntier, Inc. will not send you e-mails or text if you opt out, nor will we provide your information to third parties unless deemed appropriate by Inntier, Inc. We may periodically send you e-mail or text announcing news, updates, educational materials, and event information, and if you choose to supply your postal address, you can receive mailings from us as well.

GENERAL DATA PROTECTION REGULATION (GDPR)

In case processing of your Personal Data falls within the scope of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data, known as the General Data Protection Regulation (“GDPR”), then the Company shall perform such processing in accordance with GDPR requirements. Therefore, in such case, in addition to the above terms, the Company provides you with the following information:

(a) You are entitled to:

  • Request access to your Personal Data. This enables you to receive a copy of the Personal Data we hold about you and to check that we are lawfully processing it.
  • Request correction of the Personal Data that we hold about you. This enables you to have any incomplete or inaccurate Personal Data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
  • Request erasure of your Personal Data. This enables you to ask us to delete or remove Personal Data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your Personal Data where you have successfully exercised your right to object to processing, where we may have processed your Personal Data unlawfully or where we are required to erase your Personal Data to comply with applicable law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
  • Object to processing of your Personal Data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your Personal Data for direct marketing purposes. In some cases, we may demonstrate that we have a compelling legitimate ground to process your Personal Data which overrides your rights and freedoms.
  • Request restriction of processing of your Personal Data. This enables you to ask us to suspend the processing of your Personal Data in the following scenarios: (a) if you want us to establish the Personal Data’s accuracy; (b) where our use of Personal Data is unlawful but you do not want us to erase it; (c) where you need us to hold Personal Data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your Personal Data but we need to verify whether we have overriding legitimate grounds to use it.
  • Request the transfer of your Personal Data to you or to a third party. We will provide to you, or a third party you have chosen, your Personal Data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
  • Withdraw consent at any time where we are relying on consent to process your Personal Data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

(b) You will not have to pay a fee to access your Personal Data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances

(c) We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

(d) We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

(e) The Company collects and processes Personal Data based on the consent of Data Subjects; in certain instances the Company may collect and process Personal Data if such collecting and processing is necessary for performance of a contract to which the Data Subject is party or in order to take steps at the request of the Data Subject prior to entering into a contract; or the Company may collect and process Personal Data if processing is necessary for compliance with a legal obligation to which the controller is subject.

(f) The Company does not perform automated decision-making, including profiling.

(g) Unless necessary and legally permissible, the Company does not intend to transfer Personal Data to a third country or international organization. 

(h) You may at any time lodge a complaint with a supervisory authority located in the European Union having jurisdiction over processing; and

(i) If you wish to exercise any of the rights set out above, please contact info@inntier.com

CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

We strive to provide you with choices regarding the Personal Data you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on your web browser. If you disable or refuse cookies, please note that some parts of this Website and LMS may then be inaccessible or not function properly. Likewise, if you do not clear cookies from your browser periodically, you may be unable to access this Website and/or LMS.

We do not control third party collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

Your California Privacy Rights

California Civil Code Section § 1798.83 permits users of this Website that are California residents to request certain information regarding our disclosure of Personal Data to third parties for their direct marketing purposes. To make such a request, please send an email to social@inntier.com

Accessing and Correcting Your Information

You may also send us an email at info@inntier.com to request access to, correct, or delete any Personal Data that you have provided to us. We may not accommodate a request to change your Personal Data if we believe the change would violate any law and legal requirements, as well as any policies by current, future, or past employers that utilize Inntier, Inc LMS, products, or services. Furthermore, we may not accommodate a request to change your Personal Data if deemed inappropriate by Inntier, Inc., and/or cause the information to be incorrect.


ACCOUNT POLICY

Inntier, Inc. reserves the right to de-activate or remove any user accounts without a notice if the user has provided wrong or false information, has violated common Internet policies, or if the account has been terminated or inactive for more than 60 days.

CHANGES TO OUR POLICY

It is our policy to post any changes we make to our privacy policy on this page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

CONTACTING INNTIER, INC

If you have comments or questions about any of our products, services, policies, procedures, or organization, please contact us via email at info@inntier.com during office hours Monday-Friday (8am – 4pm CST).

Data Collection

The technologies we use for this automatic data, including Personal Data, collection may include:

  • Cookies (or browser cookies). A cookie is a small piece of data that is sent to your browser from a web server and stored on your computer’s hard drive. A cookie cannot read data off your hard drive or read cookie files created by other sites. Cookies do not damage your system. We use cookies to recognize you when you return to the Websites, LMS, or to identify which areas of our Website/LMS you have visited (i.e., privacy policy, content library, etc.). We may use this information to better personalize the content you see on Website and LMS, as well as market and advertise.. Many websites place cookies on your hard drive. You can choose whether to accept cookies by changing the settings of your website browser. Your browser can refuse all cookies, or show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our site and other websites may be diminished and some features may not work as intended. If you do not clear cookies from periodically from your browser, you may be unable to access this Website and/or LMS. 
  • Flash Cookies. Certain features of our Website and LMS may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website/LMS. Flash cookies are not managed by the same browser settings as are used for browser cookies.
  • Web Beacons. Pages of our Website, LMS, and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). 

Third-Party Use of Cookies & Other Tracking Technologies

Some content or applications, including advertisements, on the Website and LMS are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website and LMS. The information they collect may be associated with your Personal Data or they may collect information, including Personal Data, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.


ACCOUNT POLICY

Inntier, Inc. reserves the right to de-activate or remove any user accounts without a notice if the user has provided wrong or false information, has violated common Internet policies, or if the account has been terminated or inactive for more than 60 days.

CHANGES TO OUR POLICY

It is our policy to post any changes we make to our privacy policy on this page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

CONTACTING INNTIER, INC

If you have comments or questions about any of our products, services, policies, procedures, or organization, please contact us via email at info@inntier.com during office hours Monday-Friday (8am – 4pm CST).

USE OF PERSONAL INFORMATION

We use information that we collect about you or that you provide to us, including any Personal Data:

  • To present this Website and its contents to you.
  • To present the LMS and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to this Website, LMS, or any products or services we offer or provide though it.
  • For informational purposes such as advertising and marketing.
  • For following up on leads and sales opportunities.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

We may also use your information, including Personal Data, to contact you about our own and third-party goods and services that may be of interest to you. If you do not want us to use your information, including Personal Data, in this way, please adjust your user preferences in your account profile and opt out by unsubscribing therefrom.

We may use the information, including Personal Data, we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your Personal Data for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Children’s Online Privacy, Again (We Take This Serious)

We are concerned about the privacy of young children and do not knowingly collect any personal information from a child under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features, do not make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, gender, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@inntier.com.

We encourage you to become involved with your child’s access to the Internet and to our site in order to ensure that his or her privacy is well protected. To read more about online safety and how to become more involved with your child’s online experience, visit the Federal Trade Commission website. You may also benefit from the information and resources available on Enough.org

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.


ACCOUNT POLICY

Inntier, Inc. reserves the right to de-activate or remove any user accounts without a notice if the user has provided wrong or false information, has violated common Internet policies, or if the account has been terminated or inactive for more than 60 days.

CHANGES TO OUR POLICY

It is our policy to post any changes we make to our privacy policy on this page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

CONTACTING INNTIER, INC

If you have comments or questions about any of our products, services, policies, procedures, or organization, please contact us via email at info@inntier.com during office hours Monday-Friday (8am – 4pm CST).

Payments

Payments can be made via credit card or check. Inntier, Inc accepts most major credit cards, and checks can be made payable to InnTier, Inc. Credit card payments may be subject to a processing fee, and any third-party fees. Resale of any products through Inntier, Inc Website and/or LMS is subject to a commission fee and/or processing fee. For more information on processing fees, commission, or credit card types please contact finance@inntier.com or contact your Inntier, Inc representative.

Online orders will be processed through SSL encryption to protect your credit card information during your online transaction. Inntier, Inc reserves the right to process cards through third-party credit card processing vendors (i.e., Stripe, Square, etc.), and may manage financial transactions and the inflow and output of monies between all purchasers, vendors, partners, contractors, third-parties, individuals, and affiliates. 

PRICING

All prices and figures are listed in US Dollars ($).

BILLING

For information about your bill, invoice, quote, purchase, payment, and/or order, please contact us via email at finance@inntier.com during office hours Monday-Friday (8am – 4pm CST).


ACCOUNT POLICY

Inntier, Inc. reserves the right to de-activate or remove any user accounts without a notice if the user has provided wrong or false information, has violated common Internet policies, or if the account has been terminated or inactive for more than 60 days.

CHANGES TO OUR POLICY

It is our policy to post any changes we make to our privacy policy on this page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

CONTACTING INNTIER, INC

If you have comments or questions about any of our products, services, policies, procedures, or organization, please contact us via email at info@inntier.com during office hours Monday-Friday (8am – 4pm CST).

Data Retention

The Company will not retain your Personal Data longer than is necessary for the purpose it was collected.

Download License

Downloads are solely for personal, noncommercial use. Copies of download can only be stored on a computers or device owned only by the person or entity who purchased the download. Additional licenses of downloads can be purchases from www.inntier.com or by contacting your Inntier, Inc representative or at info@inntier.com. Typically, however, all licensing will be provided in a Software as a Service (SaaS) model, while all content will be available by accessing a secure login page. Inntier, Inc owns, maintains, and reserves the rights of all content, platforms, software, and associated information, unless otherwise noted, in writing, by an authorized signatory from Inntier, Inc. The misuse of information, distribution, and misappropriation of licensing (sharing) is sticky prohibited unless otherwise noted, in writing, by an authorized signatory from Inntier, Inc.


ACCOUNT POLICY

Inntier, Inc. reserves the right to de-activate or remove any user accounts without a notice if the user has provided wrong or false information, has violated common Internet policies, or if the account has been terminated or inactive for more than 60 days.

CHANGES TO OUR POLICY

It is our policy to post any changes we make to our privacy policy on this page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

CONTACTING INNTIER, INC

If you have comments or questions about any of our products, services, policies, procedures, or organization, please contact us via email at info@inntier.com during office hours Monday-Friday (8am – 4pm CST).